Motorhome hire from Drive & Go UK - Tel:
01702 527272
IMPORTANT INFORMATION
All prices are inclusive and include unlimited
mileage, breakdown cover, crockery, cutlery, gas
bottles, mains electric leads and adaptors, toilet
chemicals, maps and site guides , sleeping bags,
pillows, sheets and tea towels. Hand & bath towels are
available to hire if required
All hires begin at 2pm on the first day of hire and
are to be returned by 11am on the final day.
All Sunday collection and return requirements will be
by pre-arrangement and will incur a £75 surcharge (no
VAT) each to cover our extra staffing costs. Our
normal opening hours are 0800- 1700 hours Monday -
Saturday.
Bus transfers to our Essex depot from Heathrow, Gatwick, Stansted or City
will cost £75 per party + VAT for a maximum of 6
persons. For groups of 7+ the charge is £80 per party
+ VAT. all transfers must be pre-booked. Transfer from
Glasgow, Edinburgh and Prestwick to our Strathaven
depot cost £65.00 per party.
All one-way requirements will be charged at 75p per
mile calculated from our Essex depot, We are unable
to deliver or collect campers in London under any
circumstances. One way requirements between Scotland
and Essex depots cost £250 + vat
DRIVE & GO LTD TERMS &
CONDITIONS OF BUSINESS
Drivers – Vehicles are right hand drive with manual
transmission. There is no restriction on number of
persons who may drive provided they meet the criteria
below. 2 drivers are included in hire rates shown additional
drivers cost 4.20 per day.
DRIVER QUALIFICATIONS – These are mandatory for all
potential drivers.
1. Age. Drivers must be between the age of 25 & 70.
Consideration will be given to drivers outside this age
band provided we are consulted in advance and we are able
to obtain cover from our insurers. An additional premium
may be required in advance.
2. Drivers licence. We require the production, at the
start of the hire, of a current, full, domestic licence.
3. At least 3 years driving experience.
4. Satisfactory completion of our insurance questionnaire
at the start of the hire covering medical history, driving
convictions, insurance refusals or loading and driving
convictions. If you are in any doubt as to an ability to
comply with insurers requirements contact us in advance
with full details.
PLEASE NOTE: No refund will be allowable if at the
start of the hire if no driver in the party can comply with
above conditions.
INSURANCE – Our hire fee includes vehicle
insurance, for British mainland travel only. LLI will not limit liability in the case of damage
above cab height and roof damage. If any accident occurs
which is the fault of the hirer.
DRIVE & GO reserves the right not to supply a replacement
vehicle if said accident was caused by recklessness or
negligence by the hirer. A further damage deposit will be
required in the event of a replacement
being supplied. A damage deposit of £500.00 is required at
the start of the hire to cover any damages or expenses
against the vehicle not covered by insurance. This deposit
must take the form of cash, signed travellers cheques or
an authorised credit card slip. This deposit is fully
refunded on the return of the vehicle in satisfactory
condition. All clients travelling from mainland Britain to
Europe must have adequate Personal Accident Insurance at
the start of the hire to cover the full period abroad.
Evidence of such will be required before the hire can
commence.
EUROPEAN RECOVERY INSURANCE (ERI) - ERI is mandatory
for all vehicles during the period they will be travelling
outside mainland Britain. This provides a bail bond for
Spain, Green Card and for the supply of a replacement
vehicle or the repatriation to our depot of the passengers
in the event of mechanical malfunction or accident. The
supply of a replacement vehicle is subject to
availability. In case of accident a further ERI premium is
required; whoever is responsible for the accident. ERI is
charged at the rate of £140.00 for the first 2 weeks and
at the rate of £40.00 per week thereafter. ERI is required in mainland
Europe, Eire, Northern Ireland and all offshore islands.
The rates above only cover countries in the European
Community, Scandinavia, Switzerland and Austria. Please
advise in good time if you intend to visit Eastern
European countries or North Africa.
BREAKDOWN OR MALFUNCTION of – DRIVE & GO will
Authorise refunds of up to £100.00 without prior
authority for necessary repairs provided a valid receipt,
and wherever possible the faulty parts, are produced.
Minor running repairs such as tyres, bulbs, oil and radio
aerials are the responsibility of the hirer. (DRIVE & GO
are not responsible for additional charges arising from
breakdown or accident and our liability is limited to the
replacement of the vehicle (subject to availability) or
refund of hire charges for any days lost due to vehicle
malfunction). All decisions regarding refunds are at the
sole discretion of DRIVE & GO. The hirers attention is
drawn to the need for engine fluid levels to be checked on
a daily basis and the vehicle to be used in the manner for
which it is intended.
RESERVATIONS – Complete our booking form and return
it, together with £200.00 deposit to DRIVE & GO (or an
approved agent). You may also make a reservation by
telephone during office hours.
PAYMENT For HIRE- The balance of hire charges must
be paid six weeks prior to the start of the hire or at the
time of booking if later. If the balance is not paid when
due, DRIVE & GO reserves the right to cancel the booking
and the deposit is forfeited.
PAYMENT METHOD – Payment will be accepted in cash,
travellers cheques, bank transfer (contact us for details)
personal cheque, debit and credit card. We accept Switch,
Visa and MasterCard only. We require 5 working days to
clear a personal cheque unless guaranteed by a banker’s
card.
CANCELLATION OR NO SHOW
8-6 weeks before the start of the hire = loss of
deposit. 6-4
weeks before the start of the hire = 20% + vat of rental.
4-2 weeks before the start of the hire = 30% + vat of
rental. 2 weeks or less or no-shows = 100% of rental. Late
returns that have not been pre-arranged will be charged at
a minimum of £125+ VAT per day or part thereof.
VEHICLE COLLECTION & RETURN – If a hirer fails
to arrive on the day on which the hire commences and the
booking is paid for, DRIVE & GO will not allow the rental
to be extended unless the vehicle is available. In the
event of extension the appropriate daily rate will be
added to the hire fee. The onus is on the hirer to advise
us if there is to be a delay on collection, delays of over
48 hours may result in the vehicle being re-let in which
case DRIVE & GO will accept no liability for any
inconvenience caused. Late returns cannot be considered
unless DRIVE & GO has been advised of, and agreed a delay
or an extension. It is also subject to the practicality of
the payment of the extended hire period before it
commences. Failure to advise will invalidate insurance and
may result in criminal prosecution of the driver. Agreed
late returns are charged at the appropriate daily rate.
Late returns that have not been agreed will be charged at
£125.00 per day, or part thereof.
DEFINITION OF START & COMPLETION OF HIRE – All
hires start at 14:00 hours on the day the hire commences
and all returns are to be completed by 11:00 hours. We can
sometimes alter these times, by prior agreement.
RETURN PROCEDURE – At the conclusion of the hire
the vehicle will be checked in and any damage, not present
at the start of the hire, will be noted, the hirer will be
asked to sign a form stating that no accidents have taken
place, involving the hire vehicle, during the period on
hire. All hirers are asked to return vehicles in a clean
and tidy condition as failure to do so may incur an
additional charge for cleaning. Failure to empty waste
from the toilet cassette will incur of an additional
charge of £40.00.
DELAYS at the START of the HIRE – DRIVE & GO will
endeavour to ensure all hires commence at the agreed time.
Certain circumstances may prevent this taking place and
DRIVE & GO admits no liability in this connection except
to the limit of refund of hire hours or days lost.
AVAILABILITY – DRIVE & GO reserves the rights to
offer alternative models with equivalent or similar
specifications to those advertised or booked.
VALUE ADDED TAX – All prices shown, are inclusive
of VAT at the rate prevailing, currently 17.5%.
GENERAL CONDITIONS – No servant or agent of the
Company has the right to vary these conditions and no
representative, other employee or agent is authorised to
commit the Company to any liability whatsoever. The
Company will not be responsible for any statement or
representation unless signed by a duly authorised member
of staff. All figures in our brochure and details of
vehicles are given to assist with general information and
do not form part of any binding contract. Hirers should
advise if they intent to travel to areas of extreme cold
as it is possible the gas, water and diesel fuel may
freeze.
OUR COMMITMENT TO YOU – All payments are held in
our trust account and are safeguarded in the event of the
Company ceasing to trade. Your funds, except for booking
deposits, will not be transferred to our account until the
hire commences; when you will be asked to sign a
certificate of authorisation. We maintain all vehicles to
the highest standard but recognise that mechanical failure
may occur. Every vehicle is covered by breakdown insurance
and we will do our utmost to resolve and problems that may
arise. Should the vehicle fall short of the standard you
require please inform us immediately and we will take
whatever steps are necessary to resolve the problem. Our
fleet consists of several different types in each class
and our website is only intended to illustrate the
general layout, it may vary from type to type and our
brochure/website does not form the basis of a contract. Every
vehicle will have the equipment stated however.
Our prices are inclusive of unlimited mileage, gas, toilet
chemical and mainland British insurance.
Our fuel policy is for the vehicle to leave us with a full
fuel load of diesel and returned with a full tank. If the
vehicle is not returned, a charge of £2.00 per litre will be charged.
